If you have a 960B with Remote Control (Option 800) or a 966R and a PC/laptop with Windows 7/10/11 installed, and need to be able to use the admin (USB port) functions that are available in the 960 GUI application, e.g., 'Configure TCP/IP Unit via USB...' (under the 'Tools' menu), then WMDC (Windows Mobile Device Center) setup and a 96x USB driver update will need to be performed on the PC/laptop. Please go ahead and follow the instructions in the ‘WMDC-Setup-96x-USB-Driver-Update.pdf’ document to complete this task.

NOTE:  If the PC/laptop has Windows XP installed, refer instead to the main 960 GUI software installation instructions document.